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Company Spotlight: Empire Refractory Offers 88 Years of Trusted Refractory Solutions


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Empire Refractory Sales, Inc., an 88-year old refractory contractor with offices in West Virginia and Indiana, recently got in touch with us to share the story of their company and provide some details on their offerings.

We are proud to share the highlights of their company with you today.

Refractory Solutions for a Spectrum of Industries

Empire Refractory Sales, Inc. is a leading refractory contractor specializing in all aspects of heat processing equipment and systems, from repair and retrofitting through design and complete construction. They service customers throughout the United States in industries such as aluminum, steel, iron, copper, brass, heat treating, cremation, incineration, utility, pulp and paper.

The Empire Refractory Team: 200+ Years of Experience

Our team is exceptional and literally know furnaces inside and out. It is the depth of expertise that enables us to provide innovative answers to the unique demands of your industrial application. It is what permits us to deliver a combination of follow-through and follow-up that our customers tell us is unmatched. That service we deliver is an important reason why our partners in business invite us back and refer our team to others.

Combined, our team offers 200 + years of experience to help find solutions to our customers wants and needs. We listen to your request, and then we go to work. We collaborate with our partner organizations to deliver you the latest technology and solutions.

If what you want is not available in the industry yet, we will request it and offer our facility as a testing site. As our President’s late father, Dale Hinkel, said, “Son, the work is never complete until you can step back, look at it, and say, job well done.” That’s what we do at Empire Refractory Sales, Inc. We put our integrity into every job, whether it’s in the shop or in the field, all the way to completion. Our employees and partner organizations take pride in their work, and our customers feel and see it in the results.

Contacting Empire Refractory Sales

Whether you need materials, maintenance repairs or a complete reline, contact us for your solutions. We can make an inspection and recommendation or in an emergency, mobilize our manpower to deliver same day assistance. We understand the cost of downtime and are ever aware that your downtime must be minimized.

Whatever the challenge, you can always count on us for a timely resolution. Contact us for materials, the latest technology, and an experienced team to provide you the best refractory system for your application at an attractive installed cost.

If you are looking for a refractory partner that brings value to your organization, come join the excitement and partner with us! Delivering value to our partners in business! Receive 24/7 service care by calling 260-456-5656. You can also visit us at www.empirerefractory.com or email mhinkel@empirerefractory.com, click on the company links below (for our West Virginia location, click here).

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